29 July 2010 | Enterprise 2.0 and Observable Work: Brian Tullis and Joe Crumpler, Burton Group Catalyst 2010 Santa Diego
July 29, 2010 ·
Blog1461 · Posted by Greg Lloyd
Brian Tullis and Joe Crumpler did a lively talk on Enterprise 2.0 and Observable Work at the Burton Group Catalyst 2010 North America conference in San Diego. For those of us who couldn't be there in person, see their Abstract quoted below and the enthusiastic Twitter stream from 29 Jul 2010! I'll add a link to their speaker notes and slides when they become available. Update: Brian posted Enterprise 2.0 and Observable work slides and speaker notes, see inline Slideshare below. Sounded like a super session!
Abstract: Most large organizations face huge challenges in staying aligned, knowing when and how to collaborate, and capturing knowledge for future use. Traction® TeamPage has allowed a large virtual team at Alcoa Fastening Systems to implement principles of “Observable Work” – which for us means making visible and transparent the normally arcane processes of Information Technology management. Implementation of observable work practices has increased alignment, collaboration, and knowledge capture in the organization. Topics discussed include:
• What is Observable Work and why is it important?
• Overview of techniques used to manage the flow of information.
• Examination of a successful multi-country ERP project managed with these tools and techniques.
• Areas of improvement and where we go from here.
Brian's blog post Observable Work: The Taming of the Flow
Jim McGee's original blog post
Followup discussion and links on Jim's post
Observable Work session Twitter feed
@'s term "OpenWork" and the just-coined "Observable Work" are more focused & precise. holds far greater potential than . 9 minutes ago via Tweetie for Mac
RT @ Loving the concept of Observable Work. hashtag is <-- me2 15 minutes ago via CoTweet
RT @ Break out of proprietary doc formats, and use addressable hypertext (URLs) ← it's the best way forward 33 minutes ago via Tweetie for Mac
RT @ Observable work: make status of work visible and avoid needless "status meetings" - status available to all that care 42 minutes ago via Tweetie for Mac
RT @ Observable work principles applied to project freed up 30% labor due to reduced meetings 2 minutes ago via Tweetie for Mac
Really great content here at Burton Group Catalyst Conference, esp. in the Social Means Business track. 13 minutes ago via Seesmic
Hey @, @ just presented about how Alcoa saved 100 hours by using for project status updates. 14 minutes ago via Seesmic
Loving the concept of Observable Work. hashtag is 26 minutes ago via Seesmic
“@: @ @ great presentation on observable work ” totally agree 24 minutes ago via Twitter for iPhone
Most excellent prezzy from @ @ at 24 minutes ago via Seesmic
@ @ great presentation on observable work 25 minutes ago via YoruFukurou
RT @: Traditional daily status process: 4hrs, 3 times/wk w/10 ppl=loss of 120 hrs of project labor, new process saves 100 hrs 25 minutes ago via TweetDeck
RT @ Traditional process took 4hrs, 3 times/wk w/10 ppl=loss of 120 hrs of project labor. New process saves . WOW!!! 26 minutes ago via Twittelator in reply to gialyons
"observable work" - anybody that ever experienced "death by meetings" would appreciate this approach 26 minutes ago via Echofon
Awesome presentation by the Aloca guys on E2.0 and Observable Work 26 minutes ago via Twitterrific
Project mgr throws an "explosion of information hand grenade" via for others who care. Like mgrs. 27 minutes ago via Seesmic
"Observable work" reduces project status meetings because issues and accomplishments are transparent to team members as they occur 28 minutes ago via Echofon
Can I take @ to work on Monday to clear our path of pointless meetings? 28 minutes ago via TweetDeck
Observable work also enables better focused meetings (not just reduces them), more productive use of (expensive) F2F time 28 minutes ago via TweetDeck
Traditional daily status process took 4hrs, 3 times/wk w/10 ppl=loss of 120 hrs of project labor. New process saves 100 hrs. 28 minutes ago via Seesmic
Observable work principals applied to project freed up 30% labor due to reduced meetings 29 minutes ago via TweetDeck
Status as you work. . Reduce meetings. 30% increase in actual work. The result of observable work is reduced need for meetings. 30 minutes ago via Twittelator
Reduce meetings is a result of observable work using software; got 30% more labor out of teams, too. 30 minutes ago via Seesmic
reducing number of meetings led to a 30% increase in actual work 30 minutes ago via YoruFukurou
Manage content streams, read, and remain aware. . A key objective of the observable work principle. 31 minutes ago via Twittelator
@ amen 32 minutes ago via TweetDeck in reply to gialyons
"Status as you work" ... whether status telegraphs positive or negative news - all visible, transparent - and "observable" 32 minutes ago via TweetDeck
Use technology to have LESS MEETINGS by leveraging the status reporting inherent in the technology. 32 minutes ago via Twittelator
Principle: achieve status from observable work words to live by 38 minutes ago via Echofon
Heh. sitting next to a fellow former Certified Lotus Instructor (CLI) 38 minutes ago via Seesmic
RT @ Observable work: make status of work visible and avoid needless "status meetings" - status available to all that care 38 minutes ago via Twitterrific
terrifying slide of kid with circular saw! 40 minutes ago via YoruFukurou
funny pictures in presentation 40 minutes ago via Touiteur
RT @ Concept of "observable work" a new way to operate at Alcoa Fasteners great concept 41 minutes ago via Twitterrific
Alcoa guys: Use addressable hypertext rather than (proprietary) documents 41 minutes ago via YoruFukurou
Alcoa took a project that normally takes up to 18 months in 7 months (QAD implementation in China using Traction TeamPage) 41 minutes via TweetDeck
"here's a piece of content, please comment, we'll change content based on what you say, let you know when it's changed." 41 minutes ago via Seesmic
Break out of proprietary doc formats, and use addressable hypertext (URLs) 41 minutes ago via Seesmic
Observable work: make status of work visible and avoid needless "status meetings" - status available to all that care 41 minutes ago via TweetDeck
Doing the work in an observable way eliminates the need for status metings 41 minutes ago via TweetDeck
Meetings suck! One outcome of observal work is that status is apparent to anyone that needs it 41 minutes ago via Twittelator
Do your work in an observable way (via ), and others will see it, make mental connections b/n theirs and yours. 42 minutes ago via Seesmic
Alcoa don't like meetings - observable work reduces the need for meetings 42 minutes ago via YoruFukurou
Make people realize that they are inside a ecosystem, encourage clickable and linkable content. 42 minutes ago via TweetDeck
People need to know how what they do is linked to what others do in the company 42 minutes ago via Seesmic
RT @: If you create a community of trust, they'll be comfy working together outside of hierarchy 42 minutes ago via HootSuite
Authority to update content - don't worry about it. The right thing will happen. 42 minutes ago via Twittelator
That's the goal. Glad to hear it's working. ;-) RT @: Great tech content at . Very little marketing BS. 43 minutes ago via TweetDeck
Need to interject social in what you do, especially if you're in IT. 43 minutes ago via Seesmic
Sign of an unhealthy culture is a mindset that thinks they "we" have to survive encounters with "them" (insiders vs. outsiders) 43 minutes ago via TweetDeck
Collaboration requires trust. The battle plan rarely survives contact with the enemy (users) ;-) 43 minutes ago via Twittelator
Being introverted IT guys, we love to close the doors and focus on transaction work. 43 minutes ago via Seesmic
HR needs to be aware of the impact of the changes they make. OMG yes. 44 minutes ago via Twitter for iPhone
If you create a community of trust, they'll be comfy working together outside of hierarchy 44 minutes ago via Seesmic
Oh, this is shaping up to be a fun and informative preso. 44 minutes ago via Seesmic
IMO, if more business processes were structured like a game, more stuff would get done way more efficiently 44 minutes ago via TweetDeck
"the battle plan rarely survives first contact with the enemy" 44 minutes ago via TweetDeck
... which leads to better performing team and company. about 1 hour ago via Seesmic
Why observable work is important. Common aps and processes, within a world of compliance and accountability - we can control work! about 1 hour ago via Twittelator
Alcoa hypothesis: Implementing observable work PRINICPLES through enabling TECH creates stronger connections w/customers & colleagues about 1 hour ago via Seesmic
Alcoa makes fasteners that go on large things. Like airliners, trucks, etc. about 1 hour ago via Seesmic
Alcoa is up now. Brian Tullis, Joe Crumpler presenting about 1 hour ago via Seesmic
Observable work principles in the realm of presented by Alcoa here at about 1 hour ago via Twittelator
Concept of "observable work" a new way to operate at Alcoa Fasteners about 1 hour ago via TweetDeck
standard disclaimer from about ideas are their personal ideas not of their companies about 1 hour ago via TweetDeck
"Enterprise 2.0 and Observable Work" @ and @ session @ 11:50am PDT about 4 hours ago via Osfoora for iPhone
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